This statement was last updated on
25/05/2007
MundoApartamentos.com is the sole owner of the
information collected on the mundoapartamentos.com website. Acceding to
present privacy policies, MundoApartamentos.com would like to inform users of its web, in
accordance with Regulation 15/1999 of 13 Decemeber
1999 of the Protection of Information of Personal
Stature, about our policy of protection of
personal information.
Index
1. Information
Collection
2. Information
Use
3. Communications from the
site
4.
Choice/Opt-out
5. Links
6.
Tell-A-Friend
7. Security
8. Notification of
Changes
9. Notification of changes of
personal dates
10. Contact
Information
1.
Information Collection
MundoApartamentos.com collects information from
our users at several points on our Website:
Booking
(General)
We request personal information
on the booking and enrollment forms (accommodation and owner form). A user must provide contact
information (such as name, e-mail, passport number and address) and in some cases
financial information (such as credit card number, expiration date). This information is used for
billing purposes and to fill customers requests. If we have trouble processing a booking, the
information is used to contact the user.
Booking
(Accommodation)
Personal information such
as name, email, passport number, age, gender and
contact details are shared with the owner of
the apartment. We encourage you to contact the
owner regarding the use of your personal
information. The information we collect is used
only for booking purposes, to notify you of
your reservation status and to ask for feedback
about your stay and is not shared with any
other party. Apart from the price and remaining
balance of the booking, no financial or
payment information is shared with the owner. No
financial or payment information is shared
with any other party. All credit card processing
is done by MundoApartamentos.com.
Owner Information
We
request personal information from owners as part
of our booking system. Information such as
name, address of apartment booked, telephone
number, mobile phone number and email address
and shared with the customer after payment has
been received in order to complete the booking
process. We use this information to contact an
owner only for business purposes relating to their
apartment and booking reservations. No owner
information is shared with any third
party.
2. Information
Use
Profile
We store
information that we collect through log files to
create a profile of our users. A profile is
stored information that we keep on the entirety of
our users that details their viewing
preferences. Consequently, collected information
is not tied to the users personally
identifiable information. We do not share our
customer profile with other third parties. We
do store the personal information of our customers
in order to process our customer`s requests.
We provide customers personal information, such
as name, e-mail, address, but not credit card
data or other payment related data, to third
parties. These are exclusively our contracting
partners who own the accommodations we offer for rent on our website. No other third
parties are informed about our customers or of
our customers personal data.
Cookies
A cookie is a piece of
data stored on the users computer tied to
information about the user. Usage of a cookie
is in no way linked to any personally identifiable
information while on our site. We use session
ID cookies. For the session ID cookie, once users close the browser, the cookie simply
terminates. No user information is passed from our website to any other website.
Log Files
Like most
standard Web site servers we use log files. This
includes internet protocol (IP) addresses,
browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends,
administer the site, track users movement in
the aggregate, and gather broad demographic information for aggregate use. IP addresses,
etc. are not linked to personally identifiable
information.
Special Offers and
Updates
Former customers will not be
contacted for promotion purposes after their day of departure.
Newsletter
We have a
newsletter.
Customer
Service
We communicate with users on a
regular basis to provide requested services and with regard to issues relating to their
account, we correspond via email or phone, in
accordance with the users wishes. On the day of
departure from a holiday rental our customers
are sent an email asking for feedback about their
stay with a referral discount promotion.
Users who do not wish to receive a follow-up
email, as part of our customer service policy,
on the day of departure from their accommodation
rental please contact us by email (info@mundoapartamentos.com).
You can also opt-out by calling us at phone:
+ (34) 607 484 842.
This Web site contains links to other sites.
Please be aware that we, MundoApartamentos.com, are not responsible for the privacy
practices of such other sites. We encourage
our users to be aware when they leave our site, to read the privacy statements of each and
every Web site that collects personally
identifiableinformation. This privacy statement
applies solely to information collected by www.mundoapartamentos.com.
If a user elects to use our referral service to
inform a friend about our site, we ask them for
the friends name and email address.
MundoApartamentos.com will automatically send the friend
a one-time email inviting them to visit the site. MundoApartamentos.com does not store
this information.
This Web site takes every precaution to protect
our users information. When users submit
sensitive information via the Web site, their
information is protected both online and
off-line.
When our booking form asks users
to enter sensitive information (such as credit
card number), that information is encrypted and is
protected by the best encryption software in
the industry - SSL (128 bit encryption). While on a secure page, such as our booking form,
the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to
un-locked, or open, when users are
just surfing. To learn more about SSL,
follow this link: www.webopedia.com/TERM/S/SSL.html
While we use SSL encryption to protect
sensitive information online, we also do
everything in our power to protect
user-information off-line. All of our users
information, not just the sensitive information
mentioned above, is restricted in our offices.
Our employees must use password-protected
screen-savers when they leave their desk. When
they return, they must re-enter their password
to re-gain access to user information.
Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Any time
new policies are added, our employees are
notified and/or reminded about the importance we place on privacy, and what they can do to
ensure our users information is protected.
If users have any questions about the
security at our Web site, users can send an email to info@mundoapartamentos.com.
If we decide to make a material change to our
privacy policy, we will notify users by
posting a prominent notice on our Web site for 30
days. Our users are always aware of what
information we collect, how we use it, and under what circumstances if any, we disclose it. We
will use information in accordance with the
privacy policy under which the information was
collected.
If a users personally identifiable information
changes (such as zip code, phone, email or
postal address), or if a user no longer desires
our service, we provide a way to correct,
update or delete/deactivate users personally
identifiable information. This can usually be
done by emailing our Customer Support at info@mundoapartamentos.com
or contact us by telephone or postal mail at
the contact information listed below.
If users have any questions or suggestions
regarding our privacy policy, please contact
us at:
Phone: + (34) 607 484 842
Email: info@mundoapartamentos.com
Postal Address:
MundoApartamentos.com
C/. Aguilafuente, 29 - 3º
2 Esc. Dcha.
28039 Madrid
SPAIN
|
Apartments
Africa
